San Juan Live will always select accommodations based on comfort, security and location. San Juan Live reserves the right to change accommodations when necessary. The alternative accommodation will always be comparable to the original accommodation listed on your itinerary.
All activities listed in your itinerary are included in the tour fee. Activities that are organized in your free time are exclusive of the tour fee and will be performed at your own risk.
Private transport is organized by San Juan Live and is included in the tour fee. Public transportation will be paid for by the client in Nicaragua.
International flights are not included in the tour sum. San Juan Live is not responsible in any way for any inconvenience that is the result of cancellation of delay of international flights.
– Upon entry into Nicaragua, you will be granted a 90 day tourist visa. The cost of this is visa is $10 USD per person and is not included in your tour fee.
– For entry into Nicaragua you are required to have a passport which must be valid for at least six months beyond the completion of your travel in Nicaragua.
– If you have medical insurance, we advise you to carry your insurance card with you.
In order to confirm your reservation a non-refundable deposit of 20% per person of the total tour fee must be paid at the time of booking. The remaining balance is due six weeks prior to the start date of your tour. If booking within six weeks of arrival full payment is required.
– 42 days before arrival are refunded at 80%
– 30 days before arrival are refunded at 70%
– 7 days before arrival are refunded at 30%
– 72 hours before arrival are non refundable.
San Juan Live reserves the right to make changes to your itinerary when necessary. San Juan Live will always offer comparable activities and/or accommodations. If you cancel your tour before 2 months upon arrival, you can use your deposit for another tour with San Juan Live.
We hope that you enjoy your tour with us at San Juan Live. However, should a problem arise during your tour or you are dissatisfied then we ask that you inform us immediately so we can address your concern and make any necessary adjustments.
Travel insurance is not included in our tour packages. In addition, San Juan Live is not responsible for any loss or damage of your personal possessions.
Since last minute incidents and emergencies unfortunately do happen, we strongly recommend travel insurance. Your travel insurance plan should cover adequate personal accident, medical evacuation and other repatriation expenses as well as cancellation, curtailment, loss of effects and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the client. Clients are wholly responsible for arranging their own insurance. When purchasing insurance, clients should ensure that there are no exclusion clauses limiting protection for the type of activities in their trip.
Prior to travelling to Nicaragua, we recommend you visit a doctor to inquire about any necessary vaccinations.
The client should be aware that Nicaragua is a third world country and that the tour is adventurous. Not everybody speaks English. Sometimes things may not happen as planned and therefor there may be times during your tour when flexibility is required.
By signing our terms and conditions, you also agree that we may, if appropriate, use any photographs taken by us in our publicity material, advertising documentation, brochures and website and social media.
Liability Waiver Form
Please note that all tour participants are required to sign our Liability Waiver Form before attending the tour. The Waiver must be signed and returned to us via email no later than 7 days before the start of the tour. Click here to download the Liability Waiver Form.